1. Data Controller
CueTrack acts as the primary data controller for the CueTrack global network, leaderboards, and related services. Venue operators act as joint data controllers for the data of players registered at their specific clubs.
2. Data Collected
We collect the following types of information:
- Account Information: Name, email, and authentication details for club owners.
- Club Profile: Venue name, location, contact details, and logo.
- Player Information: Display names, phone numbers (if provided for SMS consent), and privacy preferences.
- Performance Data: Match records, frame scores, win streaks, and Elo ratings.
- Technical Data: IP addresses, browser types, and general analytics.
3. How We Use Data
We use the collected data to:
- Facilitate venue management and table tracking.
- Generate and maintain the global skill-based leaderboard.
- Broadcast live tournament results and match histories.
- Improve the platform and troubleshoot technical issues.
4. Player Privacy Controls
Players have robust control over their visibility on the CueTrack network:
- Public: Full display name and home club are visible on the global leaderboard.
- Alias: Only a custom chosen alias is shown publicly.
- Private: The player is completely excluded from the global leaderboard and public profiles.
Players can claim their profile to manage these settings independently.
5. Data Sharing
Data is shared within the CueTrack network based on your privacy settings. CueTrack never sells your personal data to third parties. We may share necessary data with service providers (e.g., Supabase, Stripe) solely for the purpose of operating the platform.
6. Data Retention
- Active Data: Retained as long as the club or player account is active.
- Inactive Players: Data is retained for 3 years following the player's last recorded match to maintain historical tournament integrity.
- Deletion Requests: Data is anonymized or deleted within 30 days of a verified deletion request.
7. Cookies
We use cookies to ensure the basic functionality of the platform (essential cookies) and to analyze traffic (analytics cookies). You can manage your cookie preferences through our consent banner on your first visit.
8. Children's Privacy
CueTrack is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.
9. Your Rights
Depending on your jurisdiction, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion or anonymization of your data.
- Request data portability.
10. Contact
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@cuetrack.com.